This privacy policy describes how Gulf Audio Solutions collects, uses, and protects the information gathered through our online platform. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with applicable data protection laws.

Information We Collect

We collect information that you provide directly to us when you use our service, such as when you place an order, create an account, subscribe to our newsletter, or contact us. This information may include your name, billing and shipping addresses, payment information, and contact details.

We also collect information automatically when you visit our site. This includes technical information such as your IP address, browser type, operating system, and usage data like the pages you view and the time spent on our platform. This information is collected using cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders and transactions.
• To provide, operate, and maintain our service.
• To improve, personalize, and expand our online platform.
• To understand and analyze how you use our service.
• To develop new products, services, features, and functionality.
• To communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes where you have agreed to receive them.
• To prevent fraud and ensure the security of our platform.
• To comply with legal obligations.

Legal Basis for Processing (for users in regions requiring specific legal bases)

We process your information based on several legal grounds:

• Your consent, where you have provided it for specific purposes (e.g., subscribing to a newsletter). You have the right to withdraw your consent at any time.
• The necessity of processing for the performance of a contract with you or to take steps at your request before entering into such a contract (e.g., processing your order).
• Compliance with a legal obligation to which we are subject (e.g., tax laws).
• Protecting your vital interests or the vital interests of another natural person.
• The necessity of processing for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.
• The necessity of processing for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your fundamental rights and freedoms which require protection of personal data (e.g., improving our services, preventing fraud).

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Sharing Your Information

We may share your personal information with third parties in the following circumstances:

• With service providers who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, and customer service. These third parties are required to protect your information and are only authorized to use it for the purposes for which it was provided.
• For legal reasons, if required by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.
• In connection with a business transfer, if we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the physical address provided below.

Security

We are committed to protecting the security of your personal information. We implement a variety of security measures to maintain the safety of your personal data when you place an order or enter, submit, or access your personal information. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.

Third-Party Links

Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside UAE and choose to provide information to us, please note that we transfer the data, including personal data, to UAE and process it there. Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy, please contact us at our physical address:

Gulf Audio Solutions
14 Sheikh Zayed Road, Floor 25
Dubai, Dubai, 50001
UAE